Dear Glade, Thank you so much for your feedback and for staying with us!We're sorry to hear that the self-check-in process didn’t go as smoothly as expected – but we're glad our team on site could step in and help.Happy to hear you found it great value for the summer season – we'd love to welcome you again anytime!All the best to youAves Homebase Homies
Hi Erwi, Thank you very much for your feedback.Regarding he parking garage - The Ochsenbühl is a public facility managed by the municipality of Arosa. Unfortunately, we do not receive any special conditions or discounts, which is why we need to pass on the parking fees.Regarding the restaurant closure, we were in the last two weeks of the season, and due to low occupancy in Arosa, it was decided to give our staff a day off per week, similar to other establishments in the area. We understand that this may have impacted your experience, and we apologize for any inconvenience it may have caused.We are glad to hear that you found our hotel a perfect place to stay despite these little issues, and we hope to welcome you back in the future.Best regards,Your AVES Team
Hi there, thank you very much, great rating !Hope to see you soon again, many greetigns from Arosa
